In May 2020, the New York State Department of Labor announced that the State had lost over 1.7 million private sector jobs, resulting in the State’s largest unemployment rate increase since record keeping began in 1976.
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In March 2020, a series of executive orders from the Governor and other impacts of the COVID-19 pandemic resulted in significant job losses. More recently, the Public Service Commission (PSC) has established a program to provide additional relief to low-income consumers in arrears, for a total of $587 million in support. The distribution of arrears across the State is important because it informed the regional allocation of $250 million approved in the New York State Enacted Budget for State Fiscal Year 2022-23 to provide relief on these liabilities.
A preponderance of these consumers are downstate: 60 percent of customers in arrears are in New York City and Long Island and they comprise 68 percent of the total amount owed. In March 2022, one in eight residential customers were in arrears-more than 1.2 million customers statewide, with $1.8 billion owed to utility companies across the State. Over the course of the pandemic, the amount in arrears increased significantly for all utilities and more than doubled on a statewide basis. One impact of the devastating job losses incurred during the early months of the COVID-19 pandemic is a significant increase in the number of households in arrears on utilities bills for 60 days or more.
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